If I am failing a proxy check, but am sure I'm not using a proxy service, what might be happening?

We have detected unusual activity from your IP address, and our proxy check can be sensitive to possible viruses infecting a user's computer. If you're certain you're not using a proxy but still failing this check, the issue could be related to viruses or malware on your device or any other device that shares your internet connection. We recommend checking your computer for possible viruses and/or malware (remove any that are present), and ensure you have an updated anti-virus program installed and running. Once you have removed the malware, it can take up to a few days for the update to take effect in our systems. For a list of Google's recommended anti-virus softtware, please visit https://www.google.com/safetycenter/everyone/cybercrime/devices/

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You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in Illinois to wager. Not valid for any participant of the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537). Rush Street Interactive IL, LLC is licensed in the state of Illinois by the Illinois Gaming Board to provide sports wagering services in partnership with Midwest Gaming & Entertainment, L.L.C. d/b/a Rivers Casino Des Plaines.