Why is my credit card, debit card, or prepaid card deposit being declined?

Even though we are fully licensed and regulated, many banks block all online gaming transactions no matter what. If you are having problems depositing with a card, reaching out to your bank or trying a different card is your best bet.

You may also use our BetRivers Play+ Card to deposit to your online account using credit and debit cards that are otherwise declined. For more information on our BetRivers Play+ Card, please click here.

Live Chat Support Phone:1 (800) 627-5185

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in Illinois to wager. Not valid for any participant of the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537). Rush Street Interactive IL, LLC is licensed in the state of Illinois by the Illinois Gaming Board to provide sports wagering services in partnership with Midwest Gaming & Entertainment, L.L.C. d/b/a Rivers Casino Des Plaines.